Shipping & Returns

Often, shipping options are the last thing you think about when buying online. Inevitably, a few questions arise when you’re asked to select a shipping method:

  • How long is this going to take?
  • Who’s delivering it?
  • What if I am not happy with the product?

Please take some time to read through our Shipping and Returns policies.


  • Orders are shipped via USPS Priority Mail.
  • Orders placed online before 12 NOON Monday through Friday will ship the same day.
  • Orders placed online after 12 NOON will ship the following business day.
  • Orders are not processed on weekends and UPS Saturday Delivery is not available.

Return Policy

  • If you’re not completely satisfied with your purchase, you may return it within 30 days of the purchase date.
  • This return policy does not apply to product bought through an online retailer or a retail location.
  • For retail returns or exchanges, please visit the retailer where you purchased the product.


  • Refunds will be issued minus the shipping fee.
  • Please include the original packing slip with the return and include the reason for the return. Additionally please provide: your name, address, telephone number and any exchange information (if applicable).
  • Ship the product to:
    • Abacus Health Products, Inc.
      ATTN: Customer Support
      184 Burnside Avenue
      Woonsocket, RI 02895